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From110US$ /night
Check-in
08May2025
Check-out
09May2025
Rooms and Guests2 Guests, 1 room
Key details

About Resort

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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Deluxe Twin Room
Max:
2 persons
360 sq. feet 
Bed options:
1 Single bed
Sea view
Shower
Bathtub
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Premium Twin Room
Max:
2 persons
360 sq. feet 
Bed options:
1 Single bed
Sea view
Shower
Bathtub
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Kota Kinabalu 1.7 mi
Airports
Kota Kinabalu International (BKI) 3.6 mi
Train
North Borneo Railway 1.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Water sports
  • Tennis court
  • Badminton
  • Bowling
  • Golf course
  • Pool tables
  • Table tennis
  • Squash
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Playpen
  • Baby stroller
  • Board games
  • Children's menu
  • Water slides
  • Children's play area
  • Game room

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
Map view
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
Nearby
Harbor
Sutera Harbour Resort
1200 ft
Restaurants
Silk Garden Chinese Restaurant
1700 ft
Sutera Harbour Boulevard
Cafe Boleh
1700 ft
1 Sutera Harbour Boulevard The Pacific Sutera Hotel
Spice Island
1300 ft
1 Sutera Harbour Boulevard Level 3 Jalan Utama Sutera Harbour
Ferdinand's
2500 ft
1 Sutera Harbour Boulevard Level 2
Al Fresco
2500 ft
Level 1 The Magellan Sutera Resort 1 Sutera Harbour Boulevard
Five Sails
3300 ft
Level 1
Kak Nong Restaurant
2300 ft
Jalan Coastal

Reviews and Ratings <br />

Feedback from previous guests about their experience.
58%
loved the resort and would return for another relaxing stay
5.8/10
Guest rating
Rooms
5.0
Location
7.6
Service
5.0
Dining
5.2
Guest reviews
5.8/10
based on 5 reviews
4/5 based on 3245 reviews
7.8
7.8/10 based on 1188 reviews
#9 of 98 hotels in Kota Kinabalu based on Tripadvisor
Paul
United States of America, February  2025
5.4/10

I had high hopes for this resort given its stunning appeal, but unfortunately, my experience didn't quite match the expectations. While the environment is beautiful, the facilities didn't live up to the promised luxury, especially given the price. My room felt more outdated than refurbished, and the service during my stay left a lot to be desired, particularly at breakfast. Overall, while the resort has its charms, I wouldn't recommend it if you're looking for a premium experience.

Rooms
5.0
The room I stayed in felt old and lacked modern touches, despite being refurbished. It didn't feel comfortable or luxurious at all.
Service
5.0
Service was inconsistent and didn't meet my expectations for a high-end resort. I found the staff to be overworked and uncommunicative at breakfast.
Location
7.0
The location is nice with a beautiful harbor vibe, but it's not ideal for a quiet stay, especially at night.
Dining
5.0
Breakfast had plenty of options but was lacking in quality and freshness. Some items were already empty by the time I arrived.
Facilities
6.0
The facilities felt underwhelming for a resort of this caliber. The Wi-Fi connection was poor, and the overall ambiance didn't feel luxurious.
Robert
United States of America, December  2024
6.6/10

I had a fair stay at the resort with some upsides and downsides. The ocean view from the room was stunning, but the accommodations could use some attention, especially regarding cleanliness and maintenance. The kids enjoyed the pool facilities, which added to the experience, but the dining options were somewhat underwhelming. Overall, it's a decent place that could better its service and attention to detail.

Rooms
6.0
The rooms are spacious but need refurbishment; the carpets were a bit smelly, which detracted from the experience.
Service
5.0
While some staff were helpful, there were miscommunications regarding check-in and parking, which caused some inconvenience.
Location
8.0
The location offers beautiful ocean views, but I would have preferred a sunset view over the harbor.
Dining
5.0
The breakfast options were just okay and sometimes bland, lacking variety for a longer stay.
Facilities
9.0
The swimming pool and kids' corner were major hits with my family, keeping the kids entertained.
Adam
United States of America, November  2024
6.4/10

My stay at the resort had its highs and lows. The location near the marina was convenient for island excursions, but the rooms were outdated and felt unclean, especially for the price. The staff was mostly polite, but service took a hit during busy times, particularly at breakfast. Overall, I'd say it offers value for money if you're not too picky about accommodations.

Rooms
5.0
The rooms felt outdated and were not as clean as I expected from a resort. It definitely needs an upgrade.
Service
6.0
Overall, the service was decent, but it felt unprepared during peak times, especially at breakfast.
Location
9.0
The hotel's location was fantastic, providing easy access to the marina and nearby activities.
Dining
5.0
Breakfast options were quite limited and repetitive throughout the week. I expected more variety for the price paid.
Facilities
7.0
Facilities were good, but they felt slightly dated and could benefit from a refresh.
Elizabeth
United States of America, November  2024
6.4/10

The hotel offers a stunning sunset view at Sutera Harbour and has great food options like the duck thin crispy pizza. However, the experience was marred by issues such as noisy rooms above the nightclub and some service inconsistencies. Overall, it has potential but needs improvements in certain areas.

Rooms
5.0
I had a noisy experience in my initial room right above the nightclub, which made it difficult to sleep. I recommend avoiding rooms numbered between 01 and 09.
Service
6.0
While some staff, like Edmund Sani and Kalaiselvan, provided excellent hospitality, others seemed disinterested which affected the overall service experience.
Location
7.0
The hotel is conveniently located near the airport and a shopping mall, but navigating nearby streets can be tricky due to traffic and heat.
Dining
8.0
The dining experience was enjoyable with a few standout dishes. However, the poolside bar menu was hit and miss, with limited vegetarian options.
Facilities
6.0
The facilities include multiple pools and a beach, but access to swimming was restricted with red flags. The cleanliness and maintenance of common areas could use some attention.
Jim
United States of America, November  2024
5.0/10

I had a rather mixed experience at the resort. While the views were absolutely stunning and the beach was relaxing, the room cleanliness and overall service quality left much to be desired. Dining options were also quite poor, and it felt like the resort was not fully prepared for the number of guests.

Rooms
5.0
The room I stayed in was old and not very clean, with a persistent smell. The toilet had issues, and it was disappointing to find mold in the baby crib.
Service
5.0
Service was a big issue; it often felt unprofessional and slow, especially with requests taking too long to fulfill. However, some staff, like Anne, were friendly and genuinely helpful.
Location
7.0
The hotel's location offers breathtaking views and great sunset spots, but it's a bit far from downtown, making it less convenient for getting around.
Dining
5.0
Dining options were quite limited and disappointing, especially at breakfast with processed foods and chaotic service. The cafe needs a serious update in terms of both menu and decor.
Facilities
6.0
The resort has nice pools, which were one of the highlights of my stay. However, the overall maintenance could be improved.
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Check-in
08May2025
Check-out
09May2025
Rooms and Guests2 Guests, 1 room