The Pacific Sutera Hotel Kota Kinabalu, Kota Kinabalu
About Resort
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Water sports
- Tennis court
- Badminton
- Bowling
- Golf course
- Pool tables
- Table tennis
- Squash
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Playpen
- Baby stroller
- Board games
- Children's menu
- Water slides
- Children's play area
- Game room
Spa & Leisure
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Massage
- Pool with view
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings <br />
I had high hopes for this resort given its stunning appeal, but unfortunately, my experience didn't quite match the expectations. While the environment is beautiful, the facilities didn't live up to the promised luxury, especially given the price. My room felt more outdated than refurbished, and the service during my stay left a lot to be desired, particularly at breakfast. Overall, while the resort has its charms, I wouldn't recommend it if you're looking for a premium experience.
I had a fair stay at the resort with some upsides and downsides. The ocean view from the room was stunning, but the accommodations could use some attention, especially regarding cleanliness and maintenance. The kids enjoyed the pool facilities, which added to the experience, but the dining options were somewhat underwhelming. Overall, it's a decent place that could better its service and attention to detail.
My stay at the resort had its highs and lows. The location near the marina was convenient for island excursions, but the rooms were outdated and felt unclean, especially for the price. The staff was mostly polite, but service took a hit during busy times, particularly at breakfast. Overall, I'd say it offers value for money if you're not too picky about accommodations.
The hotel offers a stunning sunset view at Sutera Harbour and has great food options like the duck thin crispy pizza. However, the experience was marred by issues such as noisy rooms above the nightclub and some service inconsistencies. Overall, it has potential but needs improvements in certain areas.
I had a rather mixed experience at the resort. While the views were absolutely stunning and the beach was relaxing, the room cleanliness and overall service quality left much to be desired. Dining options were also quite poor, and it felt like the resort was not fully prepared for the number of guests.