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From115US$ /night
Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
-
Near the harbour
Perfect
7.8
8.0
/10
4.1
4.1
/5

The Pacific Sutera Hotel, a 5-star property with a 7.8/10 Booking.com rating, offers extensive amenities including a luxury spa and various dining options. This Kota Kinabalu hotel provides access to recreational facilities like a golf course and marina, along with children's activities.

Rooms & Amenities

The Pacific Sutera Hotel features 956 rooms, all equipped with flat-screen TVs, minibars, and complimentary WiFi. Suites offer additional living space and panoramic views of the South China Sea or golf course.

Dining & Leisure

The hotel's dining offerings include 15 restaurants serving a variety of cuisines ranging from local Malaysian and Sabahan dishes to continental and Chinese-Muslim options. Notable venues include Spice Island and the rooftop Horizons Sky Bar.

Leisure & Services

Leisure activities at The Pacific Sutera Hotel include access to four swimming pools, a 12-lane bowling alley, and a variety of water sports. The Mandara Spa provides Balinese treatments, while the Sutera Harbour Golf Club offers day and night golfing.

Business & Events

Business facilities include extensive meeting and event spaces accommodating up to 1100 attendees. The hotel's staff provide catering services alongside support for various events, ensuring a seamless experience for guests.

Must-do experiences

  • Taste the fresh seafood at the nightly Filipino Market in Kota Kinabalu.
  • Visit the Sabah State Museum for insight into local culture and history.
  • Explore Tunku Abdul Rahman Park for stunning snorkeling and beaches.
  • Don't miss the sunset from Signal Hill Observatory for amazing views.
  • Try the traditional Nasi Lemak at Sanggar Melayu for a local favorite.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Sea View King
2 persons
33 m² 
1 King-size bed
Sea view
Shower
Bathtub
Deluxe Sea View Twin
2 persons
33 m² 
2 Single beds
Sea view
Shower
Bathtub
Premium Sea View Twin
2 persons
33 m² 
2 Single beds
Sea view
Shower
Bathtub
Deluxe King
2 persons
33 m² 
1 King-size bed
Shower
Bathtub
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Badminton
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Board games
  • Children's menu
  • Water slides
  • Children's play area
  • Game room

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

The Pacific Sutera Hotel offers a delightful blend of international and Asian-inspired dining experiences, perfect for family gatherings or casual encounters. Guests can indulge in the vibrant atmosphere and expertly curated menus featuring the finest seasonal local ingredients.
The Pacific Sutera Hotel Kota Kinabalu Restaurant photo The photo shows a hotel lobby with three reception desks arranged in a row. The desks are made of wood with a distinctive herringbone pattern on the front panels. Each desk has a curved top and a dark trim. 

Behind the desks, there are large, padded
The Pacific Sutera Hotel Kota Kinabalu Restaurant photo The photo captures a beautifully decorated entrance area, likely in a hotel or upscale establishment, with a strong Asian-inspired aesthetic. 

The focal point is a large, circular wooden display piece. It has multiple shelves showcasing various deco
The Pacific Sutera Hotel Kota Kinabalu Restaurant photo A restaurant in a hotel

Cafe Boleh

International
Ambiance
Family friendly
Key Offerings
A diverse menu that caters to all tastes, making it ideal for relaxed family meals throughout the day.
Reservation
Not needed
06:00 - 22:30 daily

Silk Garden

Chinese, Asian
Ambiance
Family friendly, Modern
Key Offerings
Delectable lunch and dinner options, featuring a menu infused with authentic Asian flavors and a contemporary setting for memorable dining.
Reservation
Recommended for dinner
Lunch and Dinner

Location

1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
Map view
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Malaysia, 88100
Nearby
Harbour
Sutera Harbour Resort
340 m
Restaurants
Kak Nong Restaurant
680 m
Jalan Coastal
Grace Park
1.0 km
Jalan Pantai Sembulan
Restoran dapur
1.1 km
Lot 22-1
Silk Garden Chinese Restaurant
510 m
Sutera Harbour Boulevard
Cafe Boleh
500 m
1 Sutera Harbour Boulevard The Pacific Sutera Hotel
Madam Kwan's
1.7 km
Off Jalan Coastal Highway
Horizons Restaurant
230 m
1 Sutera Harbour Boulevard Level 12
Upperstar Restaurant And Bar
1.5 km
Coastal Highway Lot 49 ,Imago Shopping Mall
Explore Kota Kinabalu
Explore Kota Kinabalu
Top Attractions
Activities
Dining
Entertainment
Sabah State Museum & Heritage Village
Sabah State Museum & Heritage Village
25 minutes' walk
Home to cultural exhibits and art, plus a beautiful heritage village showcasing traditional architecture.
Sabah State Mosque
Sabah State Mosque
18 minutes' walk
An architectural marvel with stunning blue domes, offering a peaceful insight into local Islamic culture.
Tanjung Aru Beach
Tanjung Aru Beach
30 minutes' walk
Famous for its vibrant sunsets and soft sands, ideal for relaxation or a stroll along the shoreline.
Jesselton Point
Jesselton Point
35 minutes' walk
The gateway to nearby islands, offering beautiful views and various boat services to attractions in the area.
Water Sports at Sutera Harbour Resort
5 minutes' walk
Thrilling activities like jet skiing and paddleboarding, accessible easily for a day filled with excitement.
Yoga on Tanjung Aru Beach
30 minutes' walk
Relaxing yoga sessions available at the beach, perfect for unwinding and appreciating nature's beauty.
Silk Garden Chinese Restaurant
Silk Garden Chinese Restaurant
7 minutes' walk
Elegant dining featuring authentic Chinese dishes, with standout dim sum and a chic ambiance.
Kak Nong Restaurant
Kak Nong Restaurant
9 minutes' walk
Casual spot offering local favorites and delicious Malay cuisine, popular for its vibrant flavors.
Restoran Dapur
14 minutes' walk
Cozy eatery specializing in traditional Malaysian fare, emphasizing fresh, farm-to-table ingredients.
Oceanus Waterfront Mall
Oceanus Waterfront Mall
30 minutes' walk
Features vibrant shops, dining, and family-friendly entertainment, all with scenic views by the water.
MBO Cinemas
10 minutes' walk
Catch the latest films in a comfortable setting, perfect for a relaxing evening out with family or friends.
Getting around
City Centre
Kota Kinabalu33 min  ·  2.7 km
Airports
Kota Kinabalu International (BKI)9 min  ·  5.8 km
Train
North Borneo Railway27 min  ·  2.2 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 3245 reviews
7.8
7.8/10 based on 910 reviews
#9 of 98 hotels in Kota Kinabalu based on Tripadvisor
Paul
United States, February  2025
5.4/10

I had high hopes for this resort given its stunning appeal, but unfortunately, my experience didn't quite match the expectations. While the environment is beautiful, the facilities didn't live up to the promised luxury, especially given the price. My room felt more outdated than refurbished, and the service during my stay left a lot to be desired, particularly at breakfast. Overall, while the resort has its charms, I wouldn't recommend it if you're looking for a premium experience.

Rooms
5.0
The room I stayed in felt old and lacked modern touches, despite being refurbished. It didn't feel comfortable or luxurious at all.
Service
5.0
Service was inconsistent and didn't meet my expectations for a high-end resort. I found the staff to be overworked and uncommunicative at breakfast.
Location
7.0
The location is nice with a beautiful harbor vibe, but it's not ideal for a quiet stay, especially at night.
Dining
5.0
Breakfast had plenty of options but was lacking in quality and freshness. Some items were already empty by the time I arrived.
Facilities
6.0
The facilities felt underwhelming for a resort of this caliber. The Wi-Fi connection was poor, and the overall ambiance didn't feel luxurious.
Robert
United States, December  2024
6.6/10

I had a fair stay at the resort with some upsides and downsides. The ocean view from the room was stunning, but the accommodations could use some attention, especially regarding cleanliness and maintenance. The kids enjoyed the pool facilities, which added to the experience, but the dining options were somewhat underwhelming. Overall, it's a decent place that could better its service and attention to detail.

Rooms
6.0
The rooms are spacious but need refurbishment; the carpets were a bit smelly, which detracted from the experience.
Service
5.0
While some staff were helpful, there were miscommunications regarding check-in and parking, which caused some inconvenience.
Location
8.0
The location offers beautiful ocean views, but I would have preferred a sunset view over the harbor.
Dining
5.0
The breakfast options were just okay and sometimes bland, lacking variety for a longer stay.
Facilities
9.0
The swimming pool and kids' corner were major hits with my family, keeping the kids entertained.
Adam
United States, November  2024
6.4/10

My stay at the resort had its highs and lows. The location near the marina was convenient for island excursions, but the rooms were outdated and felt unclean, especially for the price. The staff was mostly polite, but service took a hit during busy times, particularly at breakfast. Overall, I'd say it offers value for money if you're not too picky about accommodations.

Rooms
5.0
The rooms felt outdated and were not as clean as I expected from a resort. It definitely needs an upgrade.
Service
6.0
Overall, the service was decent, but it felt unprepared during peak times, especially at breakfast.
Location
9.0
The hotel's location was fantastic, providing easy access to the marina and nearby activities.
Dining
5.0
Breakfast options were quite limited and repetitive throughout the week. I expected more variety for the price paid.
Facilities
7.0
Facilities were good, but they felt slightly dated and could benefit from a refresh.
Elizabeth
United States, November  2024
6.4/10

The hotel offers a stunning sunset view at Sutera Harbour and has great food options like the duck thin crispy pizza. However, the experience was marred by issues such as noisy rooms above the nightclub and some service inconsistencies. Overall, it has potential but needs improvements in certain areas.

Rooms
5.0
I had a noisy experience in my initial room right above the nightclub, which made it difficult to sleep. I recommend avoiding rooms numbered between 01 and 09.
Service
6.0
While some staff, like Edmund Sani and Kalaiselvan, provided excellent hospitality, others seemed disinterested which affected the overall service experience.
Location
7.0
The hotel is conveniently located near the airport and a shopping mall, but navigating nearby streets can be tricky due to traffic and heat.
Dining
8.0
The dining experience was enjoyable with a few standout dishes. However, the poolside bar menu was hit and miss, with limited vegetarian options.
Facilities
6.0
The facilities include multiple pools and a beach, but access to swimming was restricted with red flags. The cleanliness and maintenance of common areas could use some attention.
Jim
United States, November  2024
5.0/10

I had a rather mixed experience at the resort. While the views were absolutely stunning and the beach was relaxing, the room cleanliness and overall service quality left much to be desired. Dining options were also quite poor, and it felt like the resort was not fully prepared for the number of guests.

Rooms
5.0
The room I stayed in was old and not very clean, with a persistent smell. The toilet had issues, and it was disappointing to find mold in the baby crib.
Service
5.0
Service was a big issue; it often felt unprofessional and slow, especially with requests taking too long to fulfill. However, some staff, like Anne, were friendly and genuinely helpful.
Location
7.0
The hotel's location offers breathtaking views and great sunset spots, but it's a bit far from downtown, making it less convenient for getting around.
Dining
5.0
Dining options were quite limited and disappointing, especially at breakfast with processed foods and chaotic service. The cafe needs a serious update in terms of both menu and decor.
Facilities
6.0
The resort has nice pools, which were one of the highlights of my stay. However, the overall maintenance could be improved.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel The Pacific Sutera serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Bahasa Indonesian, Malay
Number of floors:
12
Number of rooms:
500
FAQs
About The Pacific Sutera Hotel
What is the distance from The Pacific Sutera Hotel to Kota Kinabalu International Airport?
The hotel is 6 km from Kota Kinabalu International Airport.
Is there any beach access from The Pacific Sutera Hotel?
The hotel features direct access to a white-sand beach area with lounge chairs.
What kind of dining options are available at The Pacific Sutera Hotel?
On-site dining options include Cafe Boleh for buffet breakfast and all-day dining, along with several bars such as the Pool Bar and Breeze Beach Club.
What are the check-in and check-out times at The Pacific Sutera Hotel?
Check-in is at 15:00 and check-out is at 12:00.
Does The Pacific Sutera Hotel provide free Wi-Fi?
Free Wi-Fi is accessible throughout the hotel.
What are some nearby attractions to The Pacific Sutera Hotel?
Nearby attractions include the Sabah State Museum & Heritage Village (1 km) and IMAGO Shopping Mall (2 km).
What are the room amenities provided at The Pacific Sutera Hotel?
Rooms include climate control, a flat-screen TV with satellite channels, an electric kettle, a minibar, and free toiletries.
Does The Pacific Sutera Hotel offer any spa services?
Guests can enjoy pampering massages and treatments at the Chavana Spa.
Is parking available at The Pacific Sutera Hotel?
Free on-site parking is available for guests.

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